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Smart Business Automation
esigned and directed the development of intelligent process automations for businesses—covering email sorting, automatic draft replies, meeting scheduling, and data retention workflows.
Automation
Project Management
Context
As Project Manager and Head Director, I led the creation of a comprehensive automation suite aimed at reducing repetitive tasks and improving efficiency across everyday business processes. The focus was on empowering teams to save time while maintaining accuracy and consistency.
Approach
- Data & Processes: Analyzed company workflows, including email traffic, meeting requests, and documentation cycles, to identify automation opportunities.
- Methods: Implemented AI-powered classification models for email sorting, natural language generation for draft replies, and scheduling algorithms to automate planning and calendar updates.
- Management: Oversaw cross-functional teams, coordinated milestones, and ensured each automation module was integrated into business operations seamlessly.
Results
The automation suite significantly reduced manual effort in communication and planning workflows, saving employees hours per week. Automated meeting scheduling and smart email management improved response times, while data retention protocols ensured compliance and security.